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Let's talk about the care your family needs

Name: New England Healthcare Solutions LLC
Address: 1985 Main Street, Suite 207, Springfield, MA, 01103, US
Telephone: (413) 784-5099
Price range: Free for eligible MassHealth members

There's no cost to ask a question. You can reach us by phone, email, or post — our office is open Monday to Friday, 8:30am to 5:30pm, and we're closed on major holidays. Tell us a little about your situation and a member of our care team will reach out, usually within one business day.

Already receiving care from us?

Enrolled members and their caregivers can call our main number (413) 784-5099 at any hour and ask to speak with a nurse. On-call clinical support is available 24/7 for enrolled members; general enquiries are answered during business hours.

Call us

(413) 784-5099

Mon–Fri, 8:30am–5:30pm

Email us

referrals@nehcsolutions.com

We reply within one business day

Secure fax

(888) 801-3216

For providers sending clinical documentation

Our office

1985 Main Street, Suite 207
Springfield, MA 01103

Office hours

Monday – Friday: 8:30 AM – 5:30 PM
Saturday: By appointment
Sunday: Closed

Connect with our team

Fill in the form below and one of our intake specialists will reach out within one business day.

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Please leave health details out of this form. This form is not a secure channel. Do not include diagnoses, medications, Social Security numbers, MassHealth identification numbers, or other sensitive medical information here or in chat. Send your name and the best way to reach you, and we’ll gather the rest securely when we speak.

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How can we help?

By submitting this form, you consent to receive text messages and phone calls from New England Healthcare Solutions LLC at the number you provide, including calls placed with automated or pre-recorded technology. Consent is not a condition of receiving services, and you may still reach us by phone at any time. Message frequency varies, and message and data rates may apply. Reply STOP to any text to opt out or HELP for assistance, or tell us during a call that you no longer wish to be contacted. See our SMS Privacy Policy & Terms, Privacy Policy, Notice of Privacy Practices and Terms of Use. We never sell your information.

A member of our care team replies within one business day.

Where to find us

Our office

We are based in downtown Springfield, and our nurses and care managers travel to members across western and central Massachusetts.

Springfield, MA

Main office

1985 Main Street, Suite 207
Springfield, MA 01103

(413) 784-5099

Fax (888) 801-3216

Serving Springfield, the Pioneer Valley, and verified communities across western and central Massachusetts. See all service areas.

New England Healthcare Solutions

1985 Main Street, Suite 207
Springfield, MA 01103

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