Join a care team that does this work properly
We hire direct care workers, nurses, care managers, and office staff to serve MassHealth members across western and central Massachusetts. If you want caregiving work with real clinical backing and a team that answers the phone, we'd like to hear from you.
Looking to be paid for caring for your own family member?
That’s a different path, and it isn’t agency employment. Through MassHealth Adult Foster Care, an eligible relative or trusted friend who lives with the member can be trained, supervised, and paid a stipend to provide their daily care.
Where you might fit
These are the positions we recruit for most often. Openings vary by season and caseload — if your background fits one of these, send your résumé even if nothing is posted.
GAFC Direct Care Worker / Home Health Aide
Provide scheduled personal care to members in approved senior and supportive housing communities. Bathing, dressing, mobility, medication reminders, and companionship, all within a nurse-approved plan of care.
What we look for
- HHA or CNA certification preferred; we will train the right candidate
- Reliable transportation within our service area
- Ability to pass a CORI background check
Registered Nurse (RN)
Complete in-home assessments, build and review plans of care, oversee caregivers and aides, and coordinate with members' physicians across AFC and GAFC caseloads.
What we look for
- Current, unrestricted Massachusetts RN license
- Home care, geriatric, or community health experience valued
- Comfort working independently in members' homes
Care Manager
Be the steady point of contact for families. Coordinate enrollment, monitor how care is going, respond when circumstances change, and keep documentation accurate and current.
What we look for
- Social work, case management, or human services background
- Strong documentation habits and follow-through
- Bilingual English/Spanish strongly preferred
Intake & Referral Coordinator
Answer inquiries from families and referral partners, verify MassHealth coverage, gather documentation, and move referrals through enrollment without anyone falling through the cracks.
What we look for
- Healthcare administration or medical office experience
- Familiarity with MassHealth or Medicaid processes valued
- Bilingual English/Spanish strongly preferred
What working with us is actually like
Small enough to be known
You'll work with a local team that knows your name and your caseload, not a national call center.
Nurse-led practice
Clinical decisions are made by clinicians. Aides and caregivers are supported, not left to improvise.
Work in your own community
Our members live in Springfield, the Pioneer Valley, and central Massachusetts — the same places our staff do.
Room to grow
We support continued training and certification for staff who want to build a longer career in care.
Reach out directly
Email your résumé and a short note about the role you’re interested in. A member of our team reviews every application and will follow up if there’s a fit — you won’t disappear into a portal.
New England Healthcare Solutions is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Good care starts with good people
If this sounds like the kind of work you want to do, send us a note. We read every one.
No cost to explore · No obligation · MassHealth-covered care